What information do we collect about you

We collect:

• your name (including any previous names and the dates when you were known by these names)
• your contact details (including your current and previous addresses for the last 7 years, telephone numbers and e-mail addresses)
• your gender
• your date of birth
• your National Insurance number
• evidence of your right to work in the UK including information about your immigration status (where relevant), such as copy of your passport (including biometric data if you use your smartphone to scan the chip in your passport when using the Experian, please see the section What employment checks do we carry out? below for further details, full birth certificate, visa, National Identity cards or biometric residence permit
• proof of your current address, such as a bank or credit card statement or utility bill
• your work history and other relevant experience
• evidence of your work history and other relevant experience, including documents evidencing payment of your salary or wages or payment of tax such as a P60 or HMRC tax report and where necessary, your employee number with your previous employers
• where you have been out of work for an extended period of time, we may also ask for evidence relating to income you received during that period, such as Universal Credit or a Carer’s Allowance
• your education including degrees awarded, transcripts and other information provided in support of your application for a role with us
• your qualifications
• details of any professional memberships
• information collected during telephone screenings and interviews and any assessment centres you may attend, including the results of any language or technical tests you take or psychometric assessments carried out and CCTV images if you attend our offices
• details of your character referee, including their name, address and occupation
• details of your emergency contact, including their name, their relationship to you and their contact details
• any other information collected as part of the talent acquisition process, including as a result of the employment checks we carry out. For more details about the employment checks we carry out, please see the section What employment checks do we carry out? below
• details of any accounts you have with any member of the Lowell group (including but not limited to, Lowell Portfolio I Ltd, Lowell Financial Ltd, Lowell Solicitors Limited and Overdales Legal Limited)
• information about your current financial status, including details of any financial defaults, unsatisfied county court judgments (CCJs), individual voluntary arrangements (IVAs), or any other undischarged bankruptcy proceedings
• any other information contained in your CV
• employee reference number / ID numbers
• bank account details and payroll information including expenses information
• salary and benefits package
• pension and tax information
• performance reviews, appraisals,
• any disciplinary proceedings and their outcomes
• any grievances and their outcomes
• absence information
• employment history with Lowell
• the results of any training programmes, assessments or exams which you take in the course of your employment with Lowell
• your photo
• video and/or audio recordings which you participate in
• information which you post on our intranet and colleague engagement platforms, such as Yammer or Bright
• information you provide by participating in any colleague engagement initiatives, such as our Involve groups
• your vehicle registration and its make and model
• details relating to your driving licence and car insurance if you drive as part of your role
• details of your travel for work including your passport details if you travel abroad
• correspondence which you send using our systems including emails you send (whether these are business or personal)
• recording of our calls with you and calls which you make or receive using Lowell’s telephone system
• CCTV images
• information gathered through Lowell's monitoring of its IT systems (including details of your internet browsing), building access records and CCTV recordings
• information relating to health and safety at work and accidents at work

We collect information about your mental and physical health where we need to do so to:

• make reasonable adjustments to your working environment
• manage your absence including paying you sick pay or maternity/paternity pay
• dealing with any accidents at work
• help you to return to work and assess whether you are still able to perform your role.

For more details about how we use this information, please see the section Special categories of personal data below.

Given the nature of our business, we ask you to tell us about any criminal convictions you may have and we carry out a criminal records check as part of our employment checks. If you apply for an internal vacancy, we may carry out further checks depending on the nature of the role you apply for.  Before we carry out any checks, you will be asked to complete our Background Check form which will explain which checks we intend to carry out. 

From time to time, we may need to update the employment checks we have for you, but we will let you know before we carry out any more checks on you.

For more details about how we use this information, please see our applicant privacy notice, the sections What employment checks do we carry out? and Information relating to criminal convictions below.

If you are also a customer of Lowell, please see our customer privacy notice for details of what information we collect about you as our customer and how we use, store and protect that information.

You must make sure that the information we hold about you is up to date and you must notify us of any changes so that we can make sure that we keep your records accurate, complete and up-to-date.

For details about the information we collect about you through our website, please see our Website User privacy notice and our Cookie notice.